Posted 20 hours ago

Lay-Z-Spa Miami Hot Tub, 120 AirJet Massage System Inflatable Spa with Freeze Shield Technology, 2-4 Person

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Bought shower enclosure model 2705, curves of the model were way out and looking ugly, fittings are not proper. Test your tub daily until you get the hang of a routine when you will need to add certain chemicals.

Leave tub several hours after adding a chemical to have change to circulate before testing and adding more. Tub has developed a leak from the shell and even though it is still under warranty, they are not wanting to have anything to do with it. Couldn’t work out how to empty the hot tub (didn’t pull the nozzle out 🙄). Within 5 minutes of messaging via Facebook we had a video of a empty hot tub being emptied sent and details of how from Cameron. All sorted within a matter of minutes and the tubs now emptying. Fantastic serviceWould give this company 10 stars if I could. Outstanding customer service from start to finish. Always happy to answer questions (we did have a few). Rob at the Derby showroom was brilliant, so friendly and helpful. Spoke to quite a few staff and all excellent. Had the hot tub installed and chaps were very good in offering advice about positioning of the hot tub, gave lots of advice about chemicals and clear instructions on how to work the hot tub. I really cannot praise this company enough and have never met such a friendly company. Customer service exactly the way it should be which I find rare nowadays. Highly recommend Miami Spas.

Superior Wellness Ltd. trading as Miami Spas of Superior House, Broombank Park, Chesterfield, S41 9RT, United Kingdom. Company Number 07617796. VAT Reg. No 122 7840 26. Is authorised and regulated by the Financial Conduct Authority in relation to credit broking. The company is a credit broker and not a lender. Credit is Subject to Status and Affordability. Terms and Conditions Apply. Credit is provided by Novuna Personal Finance, a division of Mitsubishi HC Capital UK PLC Authorised and Regulated by the Financial Conduct Authority. Martha Stewart didn’tname Lapis “The Most Beautiful Spa in America” for nothing. Embark on the spa’s signature water journey featuring whirlpools, therapy showers and steam rooms designed to transform, regenerate and relax. In addition toits popular hydrotherapy treatments, Lapis offers more traditional massages and facials.Customer service said they can send me some parts what I don’t need. The issue is that the glass is broken and leaking. They won’t replace so I lost cost of bath / fitting bath/2 time’s fixing and material /2 times flooded bathroom and they don’t give a s.. To clean the pool, we would recommend using diluted washing up liquid as this is a non-abrasive cleaner

Great service, Matthew from Wellness was very helpful and made the whole process easy. Tub came on time and the two lads who fitted it were brilliant. Can’t fault the service. There was a slight broken slat on the outside of tub but a replacement arrived soon after. Thank you Excellent service from start to finish.. Special thanks to Matt and Aaron who delivered and set up the hot tub in awful weather conditions !! Nothing was to much trouble they explained everything to me and showed my how to work the control panel and use of chemicals.Said don't hesitate to message or ring if any problems or queries I have .They left everywhere spotless .Excellent job guysAvoid this company. Run by "Superior" Spas, let me tell you there's nothing superior about this company, their engineers don't care one bit about your item. Though dripping in history, everything at this iconic property’s spa is modern, airy and effortlessly luxe. Feeling jet-lagged, or a tad hungover? ThePurifying Scrub and Ginger Body Wrap by Susanne Kaufmann stimulatesthe skin while improving microcirculation and energy flow. Please leave your tub a full 24/48 hours once chemicals are added before you use your tub, once you have used the tub you will need to add more chemicals as the levels would have dropped in the chlorine.

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